Self-Service Password Reset
Users can now manage their password using a module that is part of SailPoint IdentityNow. The module includes three options:
Reset Password
Change your password anytime without Service Desk intervention. DUO two-factor authentication is required.
Forgot Username
Use this option if you cannot remember your username and want to retrieve it.
Unlock Account
If your account has become locked, use this option. Multiple unsuccessful login attempts will result in a locked account.
If needed, please refer to the detailed self-service instructions.