PACT

PACT cards recognize excellence for:

• Problem solving
• Ability, Attitude, and Accountability
• Communications, Contribution, and Collaboration
• Teamwork

During the first quarter of Fiscal Year 2021, NL8 & Billing employees have received 24 PACT cards and Clinic employees have received 97 PACT cards.  Great work!

Thank you all for your wonderful, amazing contributions!  Your hard work makes a difference and these PACT cards are well deserved.

Pins issued since September

ADDITIONAL RECOGNITION

Rhonda Bibbs was awarded the Spirit of Caring Award

Jessica Herrera received her Scrub Tech Certification

Melody Mendez passed her nursing entrance exam

The clinic won the Superior Customer Service Award for the 3^rd and 4^th quarters of 2020.

Meritorious Service Awards

​An important part of our Clinical Services Initiative is to reward and recognize those who have gone above and beyond in providing excellent service and care to our patients. The Meritorious Service Award is bestowed annually on Health System staff who exceptionally demonstrate PACT standards. Winners are nominated by clinical or departmental leadership and are subject to eligibility guidelines:

• Meritorious Service Award winners receive a monetary award in addition to the honor and respect of their peers, supervisors, and the UT Southwestern community for extraordinary service.

Meritorious awards

Lisa Rodriguez
Sr. Administrative Assistant

Jasmin Moreno
Surgical Tech

Tianna Borowski
CSA Coordinator

Diana & Richard C. Strauss Service Excellence Award

The Diana and Richard C. Strauss Service Excellence Award honors employees who exemplify excellent care and service, a professional and positive manner, dedication to teamwork, and compassion for patients, guests, and co-workers. Six winners are chosen each quarter from across the Health System – a total of four from William P. Clements Jr. University Hospital and Zale Lipshy Pavilion, and two from Ambulatory Services. Nominees are subject to eligibility guidelines:

• Nominees must be in a non-management classified role, which includes Supervisors, Clinical Coordinators, and Assistant Nurse Managers
• Nominees must be employed at UT Southwestern for at least 12 months • Nominees must not have any disciplinary actions within the last 24 months
• Individuals may only win the Strauss Award one time
• Nominations that do not meet award eligibility criteria are discarded and will not be sent to the committee for review

Winners receive a monetary award and are honored at a celebration in the CUH Lecture Hall (UH02.138).

Strauss Service Excellence Award

Omar Milliner
Surgical Tech

Spirit of Caring Award

The Spirit of Caring Award is an award given to recognize the efforts of those UT Southwestern employees who remained on campus during the COVID-19 pandemic and for upholding our values of excellence, innovation, teamwork, and compassion. The award comes with a monetary reward and a certificate signed by Dr. Podolsky.

The Dermatology department was honored to have two members receive awards for going above and beyond during the pandemic. Those individuals were Rhonda Bibbs and Claudia Grau, congratulations!!!

Programs

Congratulations to Oslene St. Valle-McLorren who completed the Leadership Foundations program!

Leadership Foundations is a newly developed leadership program offered through our Academy for Career Enrichment.  It is our flagship leadership development program for all non-faculty “people managers” from Supervisor to Assistant Vice Presidents. Developed in partnership with a Steering Committee of UT Southwestern Medical Center executive leaders, the primary goal of this required program is to build leadership and management competencies among new and existing leaders. The program met once a month for a full day training session from September – December 2020.

“Overall, I thought it was a very good program. It allowed me to understand why and how leadership skills are so critical to the organizational success. I learned how to make good decisions and how to build an effective team.  One of my favorite session was learning Employee Relations process and problem solving.” - Oslene St. Valle-McLorren

For more information about this program, see this website. Leadership Foundations Program - ODT (utsouthwestern.net)

Congratulations to Lori Robinson, who has been accepted into the FY21 Financial Affairs Mentorship Program!

The Financial Affairs Mentorship program is designed for employees in financial roles across the campus.  It is a one year program where mentors and mentees meet every month to discuss topics important to the mentee.  The goal is to encourage professional growth, build relationships across campus among financial areas, and increase employee engagement.

For more information about this program, please email Melissa.Mireles@utsouthwestern.edu

Other awards, certificates, and recognitions

Kiyoshi Ariizumi                        Special Grant Incentive Award

Elizabeth Edwards                     Association of Dermatology Administrators and Managers (ADAM) plaque for four years as a Board Member.