UT Southwestern is launching a new patient-care app that streamlines communication and puts wayfinding on the main campus in the palm of patients’ hands. Called the UTSWMyCare app, it is available now to download in the Apple app store and coming soon to the Google app store.

In addition to offering a simple digital care experience that helps patients easily manage their health and stay connected with their providers, what makes the UTSWMyCare app unique among other health care apps is that UTSWMyCare features an on-campus navigation tool, embedded video-visit functionality, and the full MyChart experience. By fully integrating MyChart into the UTSWMyCare app, patients can access the same features available in MyChart today – quick access to medical records, lab results, messaging, prescription refills, scheduling, video visits, and more.

Telehealth visits are made easier with everything the patient needs to conduct a visit all in one place. Patients can log in to the app, check in, visit their provider, and schedule follow-up appointments without leaving the app.

The wayfinding tool allows campus visitors to get turn-by-turn directions from the parking garage to the front desk at their doctor’s office. Patients seeking a place to eat on campus can also get directions on the app. Today, indoor wayfinding is available within William P. Clements Jr. University Hospital, West Campus, and North Campus, with additional campus locations coming soon.

“The wayfinding feature is very intuitive to use,” said Chelsea Kleen, Director of Health System Emerging Strategies. “You just type in the search bar ‘urology,’ and all points of interest populate by distance from your current location. Once you select the appropriate point of interest, the app seamlessly gets you from your location to the parking garage, then inside the building and to the front desk of that clinic for your appointment.”

Chelsea also states, “Overall, the UTSWMyCare app is really easy to use. I am especially excited about the wayfinding, video visit, and full MyChart integration features, all of which are unique to our app and make it so easy for our patients to find the care they need when they need it.”

Patients who need a ride-sharing service to get to their appointments can access Uber and Lyft from within the UTSWMyCare app. To learn more about UTSWMyCare, visit utswmed.org/mycare.