Katawna Devereaux: 30 years
Radiology Imaging Scheduler
Centralized Scheduling Office, Patient Access Services
First UTSW job: Working in Radiology Medical Coding/Billing.
Best part of my job: My co-workers’ personalities and cultures. I appreciate everyone's individuality.
Unusual memory: I assisted an out-of-state patient with scheduling a STAT appointment. She was so appreciative that she came to thank me and praised me to my supervisor. I was blown away and brought to tears.
How co-workers describe me: They call me “Mother Teresa” and “Ms. FEMA,” because I am helpful, caring, understanding, and motivational.
Recipe for success: I am adaptable to change, self-motivated, well-rounded, and performance driven.
I wish I were an instant expert at: Being on the front lines of patient care, to help with the healing process – not just physically, but emotionally and spiritually.
I am really good at: Training team members. I take great pride in listening, understanding, being a knowledgeable resource, and ensuring their success.
Surprising fact: I have been the youth praise dance director at my church for 15 years. The funny thing is, I knew nothing about praise dancing. I did research and took classes.