Record number of UTSW employees lauded in PACT recognition ceremonies
![PACT gallery banner banner](/ctplus/asset/0429a7ba-e487-4ce4-92bc-31e55fcaa1da/pact-platinum-wlogo-1200x675-banner.jpg)
For their exceptional customer service in the most recent calendar year, UT Southwestern team members earned a collective 809 PACT Gold and Platinum pins – the highest number in a single year for reaching milestones in the institution’s PACT Program.
UT Southwestern’s PACT Program celebrates employees and faculty who exemplify these standards:
- Problem Solving
- Ability, Attitude, and Accountability
- Communications and Compassion
- Teamwork
Recognition can come from managers, co-workers, internal or external customers, faculty, patients, or visitors.
There are four levels of PACT pins: Blue (four PACT cards), Silver (eight), Gold (16), and Platinum (achieved by reaching Gold status five times). Among the all-time high number of winners were 25 Platinum and 784 Gold PACT pin recipients – including a mother and daughter (Mary and Sara Garcia) who received Platinum and Gold pins, respectively. PACT pin winners represented Academic Affairs, Business Affairs, and the UTSW Health System.
Their achievements were recently honored by UT Southwestern leadership in a series of special get-togethers that each included an ice cream social, photo opportunities, and a pin presentation. Be sure to view some highlights in the photo gallery below.
You can view the full list of honorees by clicking on each link:
UT Southwestern applauds the efforts of these role models who inspire us through their positive actions and interactions every day. For questions and further information about the PACT Program, contact the Employee Engagement team via pact@utsouthwestern.edu. You may also visit the PACT website to view resources or to submit a PACT card.
Select an image to begin the slideshow.
![A spread of PACT Platinum and Gold pin celebration event programs.](/ctplus/asset/ed910c75-c4a1-489f-a079-f22ce599d3a7/pact-platinum-900x500-214.jpg?rendition=rendition-x180)
![Attendees take advantage of the party props.](/ctplus/asset/a19d1af5-7174-4af4-8df0-469d8801fcfb/pact-gold-900x500-1285.jpg?rendition=rendition-x180)
![Celebrants indulge in the ice cream options.](/ctplus/asset/efc3ec4d-a83f-4b50-8846-bf899933a145/pact-gold-900x500-1297.jpg?rendition=rendition-x180)
![Health System PACT pin recipients pose for a photo.](/ctplus/asset/856c9788-4e36-4d7f-89a9-7b99d704dcf8/pact-gold-900x500-1405.jpg?rendition=rendition-x180)
![Shannon Luck, CUH Imaging Manager, captures the mood of the day.](/ctplus/asset/c7551f50-a00a-4d3d-87c4-e4de61dea537/pact-gold-900x500-1532.jpg?rendition=rendition-x180)
![Toni Eby, AVP and Chief Operations Officer for Ambulatory Services, hosts one of six Health System PACT celebrations.](/ctplus/asset/440023de-8565-4ea4-bcd8-055678c2f126/pact-gold-900x500-2067.jpg?rendition=rendition-x180)
![PACT Platinum pin recipient Melissa Parker pictured with Health System leaders Susan Hernandez, D.N.P., Toni Eby, David Wyatt, Ph.D., and Chris Rubio.](/ctplus/asset/f8e23dd6-c771-4603-a8d9-04268eb60942/pact-gold-900x500-2083.jpg?rendition=rendition-x180)
![Aziza Young, Nurse Manager, 5 Green NICU, opts for an ice cream cone.](/ctplus/asset/594484ad-de0e-44bd-8f8e-cdd3cf829b6e/pact-gold-900x500-350.jpg?rendition=rendition-x180)
![Christopher McClarty, D.N.P., AVP and Chief Nursing Officer, Ambulatory Services, acknowledges recipients being honored.](/ctplus/asset/3d390ada-e17a-4845-91a7-2d7e2a8d25d3/pact-ice-cream-900x500-144.jpg?rendition=rendition-x180)
![Members from Business Affairs share laughs and smiles.](/ctplus/asset/a5ae4f8e-a662-406b-846f-63ee943d121d/pact-ice-cream-900x500-313.jpg?rendition=rendition-x180)
![Gold PACT pin recipient and Software System Specialist Albert Garner is cheered on by his peers.](/ctplus/asset/5046f370-0efa-4fbc-bd53-2a020b77203f/pact-ice-cream-900x500-343.jpg?rendition=rendition-x180)
![Joy for Gold pin recipients from 11 Green.](/ctplus/asset/ea9d6887-9ba1-4b04-984f-071cc900d2ee/pact-ice-cream-900x500-3842.jpg?rendition=rendition-x180)
![Team members representing Care Coordination strike a pose.](/ctplus/asset/2f22e49e-fe2c-435d-bc1a-00e995fb24fa/pact-ice-cream-900x500-3867.jpg?rendition=rendition-x180)
![Jerry Simmons and Dorothy Gallaher.](/ctplus/asset/e05128cb-90da-4957-a766-0c9952eeee5e/pact-ice-cream-900x500-3973.jpg?rendition=rendition-x180)
![PACT Platinum pin honorees Renjith Samuel, and LaShaunda Greer-Donnelle pictured with Health System leaders.](/ctplus/asset/a1fe607e-38a4-44a9-ad86-8e45d6957749/pact-ice-cream-900x500-4104.jpg?rendition=rendition-x180)
![Some of the Hospital Facilities team partake in the festivities.](/ctplus/asset/721642c5-4ec7-411a-829b-017fc7cf8ab6/pact-ice-cream-900x500-4202.jpg?rendition=rendition-x180)
![An ice cream toast for all the Platinum and Gold pin honorees!](/ctplus/asset/34ebe2fe-0626-4258-9ad8-dd1b3db449b5/pact-ice-cream-900x500-4217.jpg?rendition=rendition-x180)
![HR Talent Acquisition colleagues Reggie Helms and Regenia Williams pose for a photo.](/ctplus/asset/1b7eb505-f9a6-476e-92d2-11e058144a44/pact-ice-cream-900x500-4223.jpg?rendition=rendition-x180)
![Toppings, toppings, and more toppings.](/ctplus/asset/b48ac2a4-864f-49a3-bc06-e1b8e280eedf/pact-ice-cream-900x500-4237.jpg?rendition=rendition-x180)
![Members of the Facilities Management team bring the smiles.](/ctplus/asset/eec0d4c6-f7e9-4893-82c7-5ec5575b9c8d/pact-ice-cream-900x500-4263.jpg?rendition=rendition-x180)
![(From left) Lester Weekes, Dinah Middleton, and Michael Aiken gather for a quick flick.](/ctplus/asset/00ae9eac-5206-498a-83a6-30d751746c8a/pact-ice-cream-900x500-4276.jpg?rendition=rendition-x180)
![Executive Vice President for Business Affairs Holly Crawford, Vice President and Chief Human Resources Officer Jeremy Falke, and others are pictured with Gold pin recipients representing Business Affairs.](/ctplus/asset/1a4957b9-a667-45a5-8133-c36936f210a9/pact-ice-cream-900x500-443.jpg?rendition=rendition-x180)
![Russell Poole, Vice President of Information Resources and Chief Information Officer, presents honorees with their recognition.](/ctplus/asset/2c04f217-d401-4166-aeee-7ff6de770161/pact-ice-cream-900x500-4549.jpg?rendition=rendition-x180)
![Michael Aiken of Media Technology receives his PACT certificate from David Nelson of the Employee Experience and Recognition team.](/ctplus/asset/824f73f7-39a4-413b-ac58-69a01519a6b3/pact-ice-cream-900x500-4569.jpg?rendition=rendition-x180)
![Gold pin recipient Anita Hosoda and colleagues pose with fun photo props.](/ctplus/asset/1206fdb3-8c14-4a69-a6d2-edd7dec8a5e5/pact-ice-cream-900x500-4706.jpg?rendition=rendition-x180)
![Leonard Graves, Gold pin recipient, is all smiles after receiving his certificate.](/ctplus/asset/758bb499-3e2c-4f66-bc4a-cdbcc092e656/pact-ice-cream-900x500-4722.jpg?rendition=rendition-x180)
![Suzanne Farmer, Ph.D., Assistant Vice President, Organizational Development and Training, pictured with Elmer Iglesias of Therapy Services.](/ctplus/asset/084c9586-af07-4d34-bcf5-4c4ef7604ed2/pact-platinum-900x500-101.jpg?rendition=rendition-x180)
![What’s a scoop of ice cream with no toppings?](/ctplus/asset/778842ae-ee68-476d-9668-151c04861333/pact-platinum-900x500-116.jpg?rendition=rendition-x180)
![PACT pin winners don their party gear.](/ctplus/asset/9e899718-5855-43d0-b682-5946377155c4/pact-platinum-900x500-125-1.jpg?rendition=rendition-x180)
![Ceremony guests enjoy the festivities.](/ctplus/asset/b99b80d2-9362-4d69-a435-00fe186dbe61/pact-platinum-900x500-131.jpg?rendition=rendition-x180)
![Lining up for a scoop of ice cream.](/ctplus/asset/255b0cdb-f5d6-4062-b293-c54fc240c21c/pact-platinum-900x500-134.jpg?rendition=rendition-x180)
![Fluffy scarves, sunglasses, party headbands, and a camera make it a party.](/ctplus/asset/e703b3d9-8a0d-4121-be62-c60625ec7b35/pact-platinum-900x500-146.jpg?rendition=rendition-x180)
![Bau Tran, Pharm.D., and team member enjoy the festivities.](/ctplus/asset/2f718a48-9909-4f88-9edb-99b3eac613b3/pact-platinum-900x500-151.jpg?rendition=rendition-x180)
![One of two Platinum pin recipients for Academic Affairs – Kimberly Ann Hawkins – pictured with Institutional Review Board Manager Erik Soliz and W. P. Andrew Lee, M.D., Executive Vice President for Academic Affairs, Provost, and Dean of UTSW Medical School.](/ctplus/asset/41b5a2d7-701d-4ec0-80de-de5d53db01a4/pact-platinum-900x500-191.jpg?rendition=rendition-x180)
![A few Gold pin recipients from Academic Affairs show off their certificates.](/ctplus/asset/ae54171a-6764-482a-84cb-98cd552ac7dc/pact-platinum-900x500-158.jpg?rendition=rendition-x180)
![Jonah McInnish, Lynn Labuda, and Karen Broadbent are all smiles.](/ctplus/asset/980ec138-b449-4359-bca8-953842370520/pact-platinum-900x500-165.jpg?rendition=rendition-x180)
![Academic Affairs attendees gather for a group photo.](/ctplus/asset/4f9e0b1b-f4a2-4748-a4de-1d4ac429727c/pact-platinum-900x500-166.jpg?rendition=rendition-x180)
![Vice President for Clinical Operations John Rutherford, M.D., congratulates Platinum pin recipient Ivy Harris.](/ctplus/asset/58863a04-8e6a-4e81-8f5c-e14bd5e0f79a/pact-platinum-900x500-170.jpg?rendition=rendition-x180)
![Mother and daughter duo Mary and Sara Garcia (left to right) pause for PACT pin photo opp. Mary is an RN Unit Based Educator and Sara is a Critical Care Nurse on 7 Blue ICU.](/ctplus/asset/dfd94333-13b5-4876-8b9f-1660fc8848fb/pact-mother-daughter-900x500.jpg?rendition=rendition-x180)
![Health System employees gather for a group photo.](/ctplus/asset/c979e265-db23-43b3-a671-830274cc6cba/pact-platinum-900x500-181.jpg?rendition=rendition-x180)
![Gold pin recipients Judith Khaya and Patricia Britton were among the honorees.](/ctplus/asset/75dadd9a-cd70-4564-8e3a-b78c19dbf045/pact-platinum-900x500-185.jpg?rendition=rendition-x180)
![PACT Gold pin winners Cynthia Villarreal, Freddy Davis, and Megan Stadler.](/ctplus/asset/a7331548-cc19-4a4d-927e-11ecda478673/pact-platinum-900x500-189.jpg?rendition=rendition-x180)
![Health System leadership pictured with Platinum pin recipients.](/ctplus/asset/28488b8e-a744-4e73-9618-4b03329001c0/pact-platinum-900x500-190.jpg?rendition=rendition-x180)
![PACT Platinum pin winners Kimberly Ann Hawkins and Sandy Diep pose for a photo.](/ctplus/asset/39097976-5ae1-4b9b-b1bc-aeae2da80703/pact-platinum-900x500-210.jpg?rendition=rendition-x180)
![Ceremony guests enjoy the festivities.](/ctplus/asset/43507cb6-e1dd-4d82-851a-90d46464a64f/pact-platinum-900x500-31.jpg?rendition=rendition-x180)