All medications the patient takes while in the hospital are prescribed by the doctor, dispensed by the hospital pharmacy and administered by a nurse. Patients are not permitted to administer their own drugs or keep personal medications at their bedsides.

UT Southwestern Medical Center has three pharmacies. Two are located in our hospitals. The third is available to outpatients in the main lobby of the Aston Building. Prescriptions may be called in to the pharmacy in the Aston Building by the physician’s office to 214-648-2422 and may be picked up after an appointment.

Prescription Refills

Refills should be requested during regular office visits. Refills outside of office visits may be requested a number of ways:

• MyChart: Patients may use the prescription refill function of MyChart.
  
  
• Local pharmacies: Patients may call the pharmacy directly and request that a refill request be faxed to their clinical practice.
  
  
• Mail-order pharmacies: Patients may contact the mail-order pharmacy directly and request that a refill be faxed to their clinical practice.
  
  
• Phone-ins: When contacting the clinical practice directly, please be prepared with the name, dosage and frequency of the required medication.
  
  
• Controlled substances: Narcotics or sedative refills must be approved by the patient’s physician and may not be filled by the on-call physician.