ISAC

Overview and Purpose

ISAC Review Process

1. Before You Get Started

   Let us help you assess if an ISAC review is necessary.

   • Do you need an ISAC Review?
     

     If you are unsure if your acquisition needs an ISAC review, take the 5-question ISAC Quiz and review some of the common acquisitions that require a review. Previous ISACs – Refer to List Before Submitting

   • Does your ISAC submission also require TX-RAMP certification?
     

     TX-RAMP Version 3
     UTSW Cloud Definition – Effective January 2024

     Texas Risk and Authorization Management Program (TX-RAMP) provides a review of security measures taken by cloud products and services that transmit data to Texas state agencies. Cloud providers must comply with an established framework and continuous compliance to be accepted. 

     Refer to TX-RAMP page to determine if TX-RAMP certification is required by your vendor.

     • Not all acquisitions requiring ISAC review also require TX-RAMP certification.
     • Not all acquisitions requiring TX-RAMP certification also require ISAC review.

     If it is determined TX‑RAMP certification is required for your ISAC vendor –

     • Vendor must be certified or willing to apply for TX-RAMP certification, or UTSW cannot enter into a contract.
     • Email the completed decision matrix to Information Security at InformationSecurity@UTSouthwestern.edu and attach to the ISAC Approval Form.

     If assistance is needed for determination requirements InformationSecurity@UTSouthwestern.edu Information Security.

   • Ask for Guidance
     

     IR contacts can provide some guidance within these respective areas:

     Academic Systems

     Melody Bell, Assistant Vice President, Academic Information Systems (RAS)

     melody.bell@utsouthwestern.edu

     Business Admin Systems

     Jodi Levy, Assistant Vice President, Business Admin Systems (BAS)

     jodi.levy@utsouthwestern.edu

     Health Systems

     Kathryn Flores, Assistant Vice President and CIO, University Hospitals

     kathryn.flores@utsouthwestern.edu

     Institutional Resilience Team

     David Hunter, Manager, Institutional Resilience

     disasterrecovery@utsouthwestern.edu

     Research Systems

     Melody Bell, Assistant Vice President, Academic Information Systems (RAS)

     melody.bell@utsouthwestern.edu

     Software Core

     Adolfo Ortuzar, Assistant Vice President, AAIR Compliance and Operations

     adolfo.ortuzar@utsouthwestern.edu

   • Special Guidance for Human Research
     

     This guidance document is intended to clarify when ISAC is required for human subject research studies and how the review provides vital support to ensure the institution and participants are protected.

     View HRPP Guidance on ISAC Review of Research

   • Need a Consult?
     

     Not sure if you need to go through the ISAC request process, or are you uncertain about submitting a request form?

     Contact one of our team members. We are available to answer your general questions, assist you with your request, and provide existing resources.

     Send Email

2. Making a Request

   Your request must include the following elements:

   • Gather Required Documentation
     

     Information Security Questionnaire must be submitted with your request form if a third party will store or process UT Southwestern information. This questionnaire may not be needed if all data is de-identified.

     Questionnaire

     Dataflow Diagram will need to be submitted when requested by Information Security. This diagram should illustrate the following:

     • Where data is stored
     • Where data came from
     • Where data is being sent
     • Protocol and port used during data flow

     Voluntary Product Accessibility Template (VPAT) is a document that evaluates how accessible a product is for people with disabilities. This document produced by the vendor details how the product supports each requirement of Section 508 of the U. S. Rehabilitation Act. For additional information, please contact Adolfo Ortuzar, Director of AAIR Operations, by email.

     Exclusive Acquisition Justification (EAJ) Form is available through Purchasing. However, it is only necessary if the purchase has met the requirements for an EAJ.

   • Your Considerations
     

     These key criteria must be considered in completing the ISAC request process.

     • Alternative technologies and those already in place at UTSW
     • System and data integrations needed
     • Initial and maintenance costs (hardware and software)
     • Consider costs such as implementation, professional services, and annual hardware and software licensing costs
     • System availability requirements and unplanned system downtime impact
     • Required Disaster Recovery Strategies for critical systems which could increase cost due to additional services or hardware
     • Risks to UTSW data, systems, and operations
     • Identification of the data owner
     • Data contract terms
   • Submit a Request
     

     Log in with your valid UT Southwestern credentials (even if the acquisition has no financial cost). Attach all related documentation to the request. See the Submission Deadlines for scheduling information.

     ISAC Approval Form

3. Analysis and Assessment

   ISAC requests will be assessed for requirements such as security, technology and vendor risk, data and system resilience, contractual needs such as a Business Associates Agreement if covered under HIPAA and federal accessibility requirements, based upon responses and attached documentation.

   1. Initial review for complete information and documentation
   2. Security, technology and vendor risk assessment
   3. Data and system resilience
   4. Contractual requirements
   5. Accessibility
   6. Request added to ISAC meeting agenda (ISAC will notify you when you are on the agenda. See Meeting Schedule.)

4. ISAC Review and Approval

   The Committee will consider technology requests based upon the analysis and assessment that results from provided information, documentation, discussions with the vendor, consideration of alternate or existing technology, among others. A verbal presentation by user to the committee may be requested.

   1. ISAC review of all submitted information and let you know if you need attend the meeting
   2. ISAC decision (e.g., approved, rejected, deferred, or if there are contingencies)

5. Renewals and Modifications

   ISAC approvals are specific to a specific technology, its intended use, and department specified in the request.

   • Committee approvals are generally valid for the natural lifecycle of the information system.
   • Approval is only for the system and use which was specified in the request.
     For example, approval of a cloud survey system for conference meal selections does not constitute approval to use the system for collection of patient data.
   • The Committee chair should be consulted for any major modifications to existing systems to determine if a system review and re-approval is warranted.

6. Emergency Approvals

   Requests for emergency approvals must be requested by a department director or higher and will be evaluated by the ISAC Chairs for approval. The request should include:

   • Reason(s) the request cannot wait for the next monthly ISAC meeting
   • Impact should the request not be processed as an emergency
   • Deadlines driving the emergency request
   • Reason temporary alternatives are not viable

   Emergency approval requests will only be considered once the ISAC Approval Request form has been completed. The request can be submitted via Nancy.Cornelison@utsouthwestern.edu.

   All emergency approvals will require electronic off-cycle voting by the committee or approval for the request to proceed further through the acquisition process.

Submission Deadlines and Meeting Dates